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"During our stay, one of the towels in our room was not clean and had a strong odor, which I unfortunately only discovered after showering and using it. The garage entrance is also extremely narrow, requiring side mirrors to be folded when entering and exiting. After checkout, when retrieving our vehicle, my wife briefly stepped forward to help fold the mirrors (which automatically unfolded when the engine started). The parking attendant repeatedly shouted “No! No! Out! Out!” at her, even after she had already stopped and was trying to explain what she was doing. I understand there may be safety or liability policies regarding access to the garage, but the way this situation was handled felt unnecessarily aggressive and left us with a negative impression at the end of our stay."

"Located right across from the train station, it is within walking distance to major sights and shopping."

"Clean, spacious room. Large bath, separate toilet. Best location: one block from Morioka Station, in the other direction are shopping and restaurants street, castle ruins, red brick building, park. Excellent breakfast buffet to start the day."

"Beautiful space - elegant, simple, comfortable, best dinner I’ve had on this trip. "

"Facilities are very clean and the owner is very friendly and helpful. It’s a good place to meet other travelers and the common space in the dormitory is spacious and welcoming."

"Room was clean, although it did smell of smoke. This was my problem, as I booked a smoking room. Smorgasbord breakfast and dinner were fabulous - so much variety. Onsen was clean and not too busy, with pools of differing heat"

"The room was well kept and spotless, the staff were incredibly helpful. in a class of their own. "

"Great stay. The staff speaks limited English so use google translate and limited dinner choices nearby. Otherwise a really amazing place"

"It was an 8 night stay and what stood out for me was the hard working staff who do their jobs well! "