「We showed up at 5 pm to check in and was told our room wasn’t ready, check in is at 4pm. The staff had terrible attitudes and not friendly. The 15 dollar off voucher at the restaurant can only be used the night of check in, not the next morning, even though you are still a paying customer until check out. Will never stay there again. The experience is not like it used to be.」
「We showed up at 5 pm to check in and was told our room wasn’t ready, check in is at 4pm. The staff had terrible attitudes and not friendly. The 15 dollar off voucher at the restaurant can only be used the night of check in, not the next morning, even though you are still a paying customer until check out. Will never stay there again. The experience is not like it used to be.」