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"Very comfortable room. Service is considerable. "

"We like everything."

"Room was spacious and clean. Great staff. Will definitely return next time I’m in Matsumoto."

"Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful. Breakfast is sufficient and have a good variety."

"small but highly recommend"

"I love everything, their breakfast buffet is excellent, the room is clean and the onsen is relaxing. Just a bit disappointed because the water in the onsen is not 源泉掛け流し^_^"

"Convenient place to stay in Matsumoto! "

"Amazing onsen! I booked a room with a private open air onsen for end of March 2024 and was blown away at how nice my room and the entire hotel was. The facility was impeccable, food was good, staff was super nice and my room was so great. I was only there two nights and regret not staying longer. I will definitely come back to this onsen. Also, the surrounding was snowy and it snowed the second night, loved it! It felt great to relax outdoors in the warm water! Thank for Onsen staff for such a great experience. "

"Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room."