Savai'i Vacations from ￥320,334

Room was good and so were local staff

Every thing was excellent and fantastic

Was a beautiful stay at Saletoga. Resort, rooms and amenities were awesome. Breakfast was a let down as it was the same thing every day and we stayed 5 days. Let down was the customer service. Staff were polite but would suggest more training. We would often sit in reception area as this was one area best for wifi connection. But this was the same area staff would check in and out for the day. As we could understand the language, one morning house keeping staff had turned up late and were spoken to by management in the reception area where guests (us) were sitting. Staff cleaning up in dining area would be cleaning up tables and talking to each other from one end of the dining area to the other about inappropriate things. Again for those who couldn’t understand the language wouldn’t be any wiser, but for us who could understand, it was very unprofessional for resort staff. Again, we had a beautiful stay at Saletoga but suggest that your staff have more customer service training to treat ALL guests the same not special treatment for the “non Samoan” guests.

Great will come back

Loved our 2 night stay here, perfect beachfront location, room was beautifully presented, very clean, comfy bed, lovely clean crisp bedsheets & towels, loved that the beds also had a warm blanket, showers had hot water & a strong aircon. Loved the basic menu at the restaurant, food was flavorful, Curry was amazing, chop suey also very good. Staff were very friendly & helpful too, will definitely be back again.