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"Carpet in 1108 was dirty. Prior guests spilled something on the carpet. It should not have been assigned until cleaned. Having a 45 minute happy hour at the bar is really silly. Usually the happy hours are 2-3 hours. "

"On this trip, I stayed with my family, and we all loved our stay here. The room was spacious for the 3 of us, and the staff were friendly as always. We all loved the breakfast on the 11th floor. "

"Staff super friendly and super close to the train station and shopping so beautiful "

"good location, a few days stay and transfer to Okayama by Shinkansen /JR"

"To be fair, pros include wheelchair friendly and the location is excellent. Cons include security bleach and no shower cap. The bed sheet had blood stain. I took a nap as soon as I checked in without knowing that the door was not locked. When I called the front desk, the gentleman apologized saying he forgot to set the door lock after house keeper finished cleaning. They apparently have a master key and they can control door lock. I witnessed the front desk staff lock my room door. My husband is a security consultant and he said if they can lock the door using a master key, they certainly unlock your room. I know crime rate is rising even in Japan for inside job, including insurance company employees recently. So, just be aware when you make reservations."

"Excellent location near the old quarter Good facilities Great staff. Rooms are a little small "

"O quarto é ótimo. Com proteção de som que nos protege de qualquer barulho vindo dos corredores e etc. Os atendentes da recepção foram muito corteses e prestativos."

"Close to station. Good place to stay. "

"The room: AC was not working during our stay, but the room gets pretty warm, so opening windows or using the fan becomes very important. Pillows do not allow for anyone but side sleepers to use easily. They are very very dense and hard to use for any other position without hurting one’s neck. This was probably my main issue with the room. Facility: Location is OK, or great for old town if that’s a draw for you. Not very close to the station but under 15m walk. The facility had no spoons for use (not actually a big deal, but weird). The AC being unavailable is temporary hopefully. It was unclear when that will be available. Vending machines said they’d accept ¥500 coin but wouldn’t (this may be due to not having change). I would give about 2.5 stars if that were possible. It wasn’t the worst place I’ve stayed but I’d never recommend it to a friend. "