「We booked this by chance on the last day of the season and it did not disappoint. The level of warmth and responsiveness made our stay very enjoyable. From recommending and booking our restaurant reservations, to a wonderful breakfast and spa experience, this turned out to be a stay we wouldn’t forget.」
「We, my wife and I, staid 3 nights mid August . We were surprised that nobody came during our stay to clean our room and/or make the bed.
But 2 more things were more shocking to us.
1- There was indeed a kettle in our kitchen, however nowhere to plug it. There was no wall socket to plug the the 3-pin plug.
Also, no cups to be found in our kitchen. I had to go to the restaurant to ask for cups !
2- The breakfast costs 18 euros. This price would be acceptable with more choice of food and free...
「Clean Rooms however there was no iron, no kettle to make coffee/tea the other hotels we stayed in had those amenities, The front desk was helpful but the ladies at the breakfast station were not, I guess that was because we were Americans mind you it was 8 of us and I saw personally how they treated their own people and refused to give us a cappuccino.
I enjoyed their Beautiful country of Italy but when I pay my money I expect good service.」