I stayed 3 nights actually.
The hotel quite new and good maintenance.
Very clean and Nice Spa also.
but I could'nt Very much the breakfast because
we didn't have a lots of choice.
but I can say Nice hotel for family and couples.
宿泊されたお客様
8/10 (良い)
Japnese man、Ruse,BULGARIA
2014 年 7 月 29 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel but----
As it's a very nice hotel but there are no shops nor restaurants in the walking distance. If you go there by your car, you will have no problems. But if you go to Brovets without cars, it's much better to stay Hotel Rila, because it's in Brovets center and there are many restaurents and shops around it.
Japnese man
10/10 (非常に良い)
Evgeni
グループ旅行
2025 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unique fir any reason!
Evgeni
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Athanasios
2025 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Athanasios
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Maghayver
2025 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Totally recommend
Very nice place, good location friendly staff totally recommend
Looking forward too get back soon
Maghayver
2025 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 2 月に 5 泊滞在
8/10 (良い)
Jody
小さなお子様連れの家族旅行
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall
Jody
2024 年 2 月に 5 泊滞在
8/10 (良い)
Katy
家族旅行
2023 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our 2nd visit after staying back in Feb 2020 and feel the same standards have been upheld (hard to do after covid too).
Really nice hotel is nice quiet surroundings, 5 mins drive from the slopes & the free shuttle buses run back and forth all day so work out well.
If you're heading into town in the evening there are always taxis outside and its a set 20 lev which was reasonable (some try it on when coming back so haggle with them).
Good:
- Spacious rooms, very good shower & the kettle/ fridge comes in handy too. We were upgrade to a one bed apartment and it was nice having the sofa to relax in the afternoon.
- Hotel bar is good, plenty of drink choices at good prices and if you fancy a change from the buffet their food menu is decent and fairly priced.
- Shuttle is great into town, goes every 30 mins to the slopes 8-11am then random times 2-6pm to bring you back to the hotel.
- Nice pool/ sauna area although sadly the jacuzzi was closed during our stay.
- Breakfast buffet is decent. Plenty of choice from hot to cold yoghurt/ fruit/ pastries.
-Location is lovely in the forest, especially when the trees are snowy its magical. Very quiet too unlike the hotels around the ski slopes yet still close enough to town.
-Staff were all great. Think others comments about being unfriendly are a little ignorant. Their culture is not super smiley but they were all very pleasant to us and helpful if we needed anything. Also goes a long way to learn some of their language - even jus
Katy
2023 年 2 月に 4 泊滞在
4/10 (不満)
Svetla
カップルで旅行
2022 年 10 月 22 日
気になった点 : 清潔度、スタッフとサービス
Staff wasn’t helpful at all. Probably the worst hotel experience I’ve ever had.
Svetla
2022 年 10 月に 1 泊滞在
10/10 (非常に良い)
Eylem
2022 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great choice
Great hotel, very clean and cozy
Eylem
2022 年 2 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2022 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay
We got an absolute bargain on this hotel and I can't fault it for the price we paid. Breakfast is generous, the bar is inexpensive and it's lovely to have the pool and spa. Our room was very spacious and we had a shower over bath. Yes, parts of it could do with a lick of paint perhaps, and it's not a super flash ultra modern kind of hotel but I think for what it is, it's excellent.
We did have one night of noise from people within the hotel and outside but that's not unique to this hotel.
We will be rebooking for next year.
宿泊されたお客様
2022 年 2 月に 6 泊滞在
10/10 (非常に良い)
Slagjan
家族旅行
2022 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They don’t clean floor in the room by all means and I think they do it as quickly as possible, put trawl in order and the bad in order, and it is clean. The sheets they don’t change as well. Property is excellent, good new apartments , but people who are are serving it are not on the aim of the task. Our first night as we ordered drinks in the bar , closing 11PM , still didn’t finished our drinks not making new order they turn off the lights like they throw as out!!!
Slagjan
2022 年 1 月に 6 泊滞在
10/10 (非常に良い)
Iva
家族旅行
2021 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family getaway
Two nights, very pleasant stay. Comfortable and modern accommodation. Apartment had it all. The resort is settled in a quiet, close to everything location. Staff was very helpful.
Iva
2021 年 11 月に 1 泊滞在
8/10 (良い)
Richard
家族旅行
2020 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and experience
Overall a very nice hotel and experience. Staff were very friendly. We had a suite and it was huge. Super king size bed in bedroom which was very comfortable. Nice big bath with power shower. good selection at breakfast. Spa facilities were ok and clean. Free shuttle bus is a bonus. Taxi is 10 Lev, about £5. The only thing that stops me giving an excellent score was the noise. 2 floors below me was a group of lads and they were very rowdy after returning from a night out in the early hours.
Richard
2020 年 3 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2020 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious rooms, lovely spa facilities and cosy lounge / bar area
宿泊されたお客様
2020 年 2 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 4 泊滞在
10/10 (非常に良い)
R A CORCORAN-HENRY
家族旅行
2020 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would stay again
Had a great short ski break with the family, super friendly staff and good facilities including restaurant and spa.
Liked being out of the town and found shuttle to be convenient plus taxi option was very easy and only 10lev, would visit again.
R A CORCORAN-HENRY
2020 年 2 月に 4 泊滞在
10/10 (非常に良い)
Nick、London
カップルで旅行
2020 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great! Check-in was friendly, room was clean, breakfast was good!
Nick
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 1 泊滞在
6/10 (普通)
CB、Israel
カップルで旅行
2020 年 1 月 30 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room is a lesser version than the photos, some of the floors were regularly wet and slippery and no effort was made to prevent slipping and injury
CB
2020 年 1 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2020 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice resort, rooms are massive but abit plain, hotel has everything you need after a day on slopes. little way out of main centre, taxi 10lv each way if shuttle not running.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 1 月 23 日
気になった点 : 清潔度、設備とサービス
Damit man Spa erreichen kann, muss man durch die Garage gehen, wo SEHR kalt ist.
宿泊されたお客様
2020 年 1 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2020 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was right across from the elevator it was noisy in the mornings.
宿泊されたお客様
2020 年 1 月に 5 泊滞在
8/10 (良い)
Darby
2020 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
We stayed in a nice, spacious and clean apartment.
Our stay was almost flawless, untill we asked if a late check out was possible.
The reason we asked for a late check out was to leave our luggage in the room so we can get two 1,5 hour massages in the hotel spa. Same reason I gave the receptionist by the way. Mind you that one 1,5 hour massage is more then the nightly rate of the room.
The answer was that it's possible for a fee of €10,- an hour.
Not that client friendly when I'm still spending money at your hotel.
The thing that made it worse for me was the manager that come to talk to us on check out and explained that they need to charge us the €10,- an hour because there are other guests checking in.
1. It was LOW LOW LOW season
2. If you really had guests checking in, the late check out was no option.
3. I have a degree in hotel and hospitality management, so my advice to this manager.. Don't lie to your guests about obvious things, it makes you look stupid! :(
P.s.:
The massage 💆 is not worth the money.
Darby
2020 年 1 月に 2 泊滞在
8/10 (良い)
Maya、London
家族旅行
2020 年 1 月 4 日
良かった点 : スタッフとサービス、設備とサービス
The apartment we stayed in was very spacious and nice.The rooms are overall clean ,but they dont pay attention to details when cleaning,there were biscuits and other food leftovers under the sofa.So when you use the sofa to sleep you see all the dirt .
The main downside is that when you have to go to the swimming poop or the restaurant you have to go through the underground parking ,thats very unpleasant.
Overall the property is good,good location ,away from the crowds.