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"Room was clean and really enjoyed the strong water pressure in the shower. "

"good"

"Staff went above and beyond. We were grateful. Location was on the same block as the tram stop - very convenient!"

"Rooms are small (an average in "

"Staff was very helpful about getting around ."

"The hotel was amazing! probably the best hotel I’ve ever stayed at. The staff were super nice and spoke English, which made everything much easier. Check-in was smooth, and I was even able to check in earlier than expected. The airport bus stop for Narita and Haneda is right at the main floor entrance of the hotel, so it was extremely convenient. It is a bit of a walk to Shinjuku Station, but nothing too bad. There are also plenty of places to eat and visit around the area. My suite [Garden Suite] had an in-room laundry machine which is very convenient for those who are staying in Tokyo for long periods!"

"We had booked a standard room which turned out to be tiny. Staff assisted by providing an upgrade to a much more spacious and comfortable room for a fee. All staff were extremely friendly and polite. It was disappointing that on two occasions we had been out for the day and found our room had not been cleaned. The hotel itself is close to a station and Tokyo Dome but a bit far from shopping outlets."

"Perfect location with quick and easy access to Shinjuku and central Tokyo. Rooms are small but clean and cosy with everything you need. Staff are very helpful and efficient."

"The location is perfect. Everything in the property was excellent. "