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"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Clean room and friendly staff and lots of extras in room. Made the trip very pleasant"

"Good location"

"Excellent experience"

"As expected, it was small room was clean and had everything we needed. We stayed for 5 nights, and c"

"The staff and facilities were excellent. I really enjoyed the breakfast and I think it’s worth it. Definitely one of the better breakfasts I had in Japan. "

"Staff and amenities "

"Everything!! It was wonderful "

"We enjoyed our weeks stay. The room was small but served our needs. The beds were comfortable and the shower/bath was really good. Very lively lobby and restaurants made the hotel feel friendly and welcoming. The breakfast buffet is definitely worth adding. We enjoyed it every morning and found the variety was enough to keep us happy. The food is excellent quality. We also ate in the restaurant several nights including the rainy cold night we arrived from NYC. Only minus is the advertised laundry room is very small for an entire hotel and was always busy. So factor that into your stay."