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"Clean room"

"Yes"

"The staff was amazing!!! We had to book with them as a last minute emergency due to a horrible stay at our initial hotel. We literally had to check out of the previous hotel at midnight and had no where to go. Luckily I was able to book a room with them for the next day till the end of our trip but had nowhere to stay for that night. The staff helped us find a close hotel for that night and held our luggage till we returned to check in. The rest of our trip was great because of the Shinjuku Prince hotel and especially their staff. I will only stay at their properties from now on. I even signed up for their rewards program. "

"The room was perfect, unfortunately the garden is closed on Sunday and National holidays, so we could not see it. "

"Very clean and spacious"

"Excellent location if you’re trying to be close to Shinjuku station and kabuchiko. Minimal street noise with the rooms starting above the 20th floor. Great spot to explore Shinjuku and extremely convenient location next to the train station the explore the rest of the city. "

"Clean, great bathroom, breakfast pastries with great coffee, walkable and near public transportation, staff helpful. Great intro to Tokyo "

"Beautiful hotel with the most amazing gardens. Staff were so lovely as well. Would definitely go back! "

"Clean rooms and great amenities. Located walking distance to Kabukicho, but far enough that you dint hear all the foot traffic. Would definitely stat again."