ロイヤルトンのおすすめホテル予約

「There was nobody at the front desk when we arrived at 7:00pm. Rang the bell and someone in the back yelled " Be right there" with what sounded like a mouthful of food. Check in went normal and i said thank you as she handed us our room keys but she said nothing in return. Breakfast was so awful. The coffee tasted like the pot hadn't been cleaned in years, it actually tasted moldy. There were what seemed like microwaved scrambled eggs and sausage links along with waffles for hot food. There was...

「We really loved staying here, the friendly staff and the awesome restaurant!! 」

「タオルが茶色く変色、水も茶色、清潔感がなかった」

「部屋も綺麗で、温水プール、スパもあり、子供たちも暖かいプールで楽しめました！ 」

「Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating」

「Yes」

「The property is clearly in the state being remodeled, which is a good thing. The manager working when I arrived was very helpful and kind; she was very attentive to our needs and wanted to make our stay positive. Once she’s done with the remodel, it will be a very nice establishment while she’s in charge. 」

「There was no breakfast there we went down about an hour before it was over and our shower was broken the night before and the gentleman said he would bring me a car key did not and I had to go get it in the morning」

「It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. 」

「Nice hotel 」

「Better than average continental breakfast, everything was fresh and staff was attentive at keeping things stocked. Rooms were clean. Bathroom and shower were clean, but starting to show some aging. Overall it was a good value for the price.」

「Friendly, accommodating staff. 」

「Hotel was very clean and staff were super friendly」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」

「The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. 」

「Clean room」