This flat is outstanding. Book it if you can! It's even better than in the photos, which look great. Our family of four (two teens) were super comfortable - each kid had a bedroom plus bathroom of their own, and there was lots of space to hang out together (one more armchair in the living room would have made this even more perfect). The apmt was impeccably clean, linens were fresh & new, beds were comfortable, and the kitchen was well equipped. This is a small thing but there was plenty of TP -- lots of rentals these days provide no extra. The apmt is quiet, no noise at all inside the building or from shops/restaurants at street level. It's on a main thoroughfare so there was traffic noise when we had the windows open, as expected in a city centre, but it didn't bother us and wasn't excessive. Check-in was easy and exactly as described. Francesca responded immediately to messages, and was helpful, generous, and accommodating in every way. She let us drop off our bags the morning of our arrival, and check in a few minutes early when the cleaning was done. I can't say enough about how good the apartment is: we were thrilled with it, and had no problems of any kind. We would definitely stay here again, and will be recommending it to friends.