6/10 (普通)
Kerem
家族旅行
2025 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
What i didnt like about the place was the false advertisement about it. I dont understand how Expedia allows such a false claim as it was advertised as having a "city view", even thou the place was literally in a basement level and 6ou have to look up to the street to see any daylight. The room was not prepared correctly for 2 kids and only had one single bed and a baby cot for 9 yrs old. When I raised the issue, they sent someone to fix it and took the bay cot away to place it in front of our door which made it so inconvenient. When i raised these issues, the response i got was "just consider that you have a beautiful room". Also breakfast included shpuld be better explained as it means a coffee and croissant not a continental breakfast. We were also not given breakfast vouchers for the second day of our stay. And also because the place is not attended by anyone at anytime, you need to rely on phone to even request a toilet paper. Wouldn't return back to this place as they are misleading people. Only reason i give any star at all was for the cleanliness of the room and that it is beautifully presented.
Kerem
2025 年 7 月に 4 泊滞在