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"Front Desk Great"

"Our stay at Atlantis Casino Resort Spa was nothing short of exceptional. From the moment we arrived, the level of service and attention to detail truly set this place apart. The rooms were spotless, modern, and incredibly comfortable—with beautiful views and thoughtful amenities that made it a luxury retreat. The casino floor had a great energy without feeling overwhelming, and everything was well-maintained. What really elevated the experience was the dining. Every restaurant we tried exceeded expectations, offering high-quality food and excellent service. Staff across the property were consistently friendly, professional, and eager to help, which made a big difference. Whether you’re visiting for a weekend getaway, a special occasion, or just to unwind, Atlantis delivers on every level. We’ll definitely be back—highly recommend to anyone looking for a top-tier stay in Reno!"

"Fitness room was being renovated. "

"Heating and air conditioning worked well. Staff was responsive and helpful. I saw staff cleaning rooms and maintaining the property."

"So first I got the wrong hotel and I didn’t know I booked here. When I arrived with my family I was very skeptical staying here. There is a truck stop in front and registration/casino was very small. The hotel is separate from the casino . The hotel staff was very nice and helpful. We went to the room and the hallways are very clean, remodeled with an old fashion look and the rooms were very clean. Our view of the lake was pretty. We ate at the restaurant and the food was delicious and service was great. I absolutely will stay here again if we travel back to Reno. "

"Amenities excellent Friendly & attentive staff "

"Very clean and nice place. Rooms are big and bed is comfortable. "

"Staff was funny, engaging, and very helpful. "

"The room wasn’t very clean. The coffee pot looked like it hadn’t been cleaned in probably two years. When I mentioned it at the time of checkout, the lady at the counter didn’t even apologize. She just said next time maybe you should come down and tell us about it. Plus, there were dogs in just about every room and all I heard was barking. Needless to say, I will not be staying there again."