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"My room was spotless… My minions smelled very fresh… The shower was very clean and water pressurewas good as well. The staff was very attentive. The valet service was awesome. I like that I could call for my car from my room from the app and it be ready when I got downstairs. They were very helpful with removing or placing items in my car. They opened the door for me and everything. I will definitely be staying again."

"The gentleman who brought in our luggage and the women behind the desk were welcoming and very helpful. Great staff. Would have Liked seating in the lobby during gingerbread tea."

"This Hyatt hotel boasts a fantastic location and a team of incredibly courteous staff. The rooms are spotlessly clean, and the buffet is a culinary delight. The fitness center is well-equipped and offers a great workout experience. We thoroughly enjoyed our stay and would definitely return to Hyatt in the future. I highly recommend this hotel to friends and family alike. "

"Thanks to Expedia for yet another great find! This was a perfect stay for our night in Charlotte. It is 15 minutes from downtown and our 5th floor room had an excellent view of the skyline. Firepit patio was nice and they had a gameroom to keep us entertained. Thumbs up! "

"Excellent in all aspects!"

"Great stff"

"Staff was great and room was clean"

"Very kind and hardworking, thoughtful staff. Thank you to everyone there for going way above and beyond."

"My room was ready, CLEAN and comfortable. The staff was friendly, very helpful and patient with any concerns and questions I had. The a.m. free breakfast is actually real breakfast and it is delicious. I'd definitely recommend Hyatt Place Charlotte Airport/ Billy Graham Parkway to anyone seeking a great comfortable hotel in Charlotte with an airport shuttle and a series of great eateries in walking distance, thanks again to the staff."