2/10 (非常に不満)
STACY、CHARLEVOIX
小さなお子様連れの家族旅行
2025 年 7 月 24 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Nothing good to say here!!! I booked a stay and the owner cancelled the reservation because of maintenance being done. I cancelled that and booked it for the next week. Only to find out later that he refuses to refund my initial booking. Even though he cancelled it and it was cancelled not even an hour after i booked it. Expedia tried numerous times to help but had no luck!! The rental company he uses refuses to respond. Even though in their paper work it says if the owner cancels or it’s canceled before noon the day before the stay it will be refunded. All lies!
There were other problems with the air conditioning as well. Spent a day without ac and then 3 hours with maintenance there watching them tear everything apart.
There’s also one security guard that is on a power trip as well. It’s absurd to deal with this one guard.
The owner is a joke! Tried numerous times to get in touch but good luck if you want to give this place a go.
Pool is nice!
STACY
2025 年 7 月に 4 泊滞在