Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Feedback

Hotel Cielo y Selva

2.5 star property
Beachside hotel with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Cielo y Selva

Exterior
Cabin, Private Bathroom, Beach View | Bed sheets
Family Tent, Pool Access, Beachfront | Bed sheets
Outdoor pool
Point of interest
This oceanfront hotel provides a peaceful retreat featuring a garden and playground for families. Guests can swim in the outdoor pool, borrow bikes to explore the area, or relax on the terrace with complimentary lobby coffee while enjoying the sea views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
Exterior

On the beach

This hotel is located in a national park and on the beach. Head outdoors and bask in the sun on the white sand beach. Notable activities close by include snorkeling and motor boating.

On the beach, white sand
On the beach, white sand
What guests liked about the beach

The beach is a secluded paradise with lovely common areas, soft sand, and a tranquil atmosphere.

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront | Bed sheets

Family Tent, Pool Access, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Fan
Rainfall showerhead
Daily housekeeping
  • 20 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View | Bed sheets

Room, Private Bathroom, Beach View

Highlights

Fan
Private bathroom
Rainfall showerhead
In-room safe
Daily housekeeping
  • 23 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View | Bed sheets

Cabin, Private Bathroom, Beach View

Highlights

Fan
Private bathroom
Rainfall showerhead
In-room safe
Daily housekeeping
  • 23 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
77768, QROO, Punta Allen, Carretera Tulum - Punta Allen, KM 42

What's nearby

  • Sian Ka'an Biosphere Reserve - 1 min walk - 0.0 km
  • Punta Allen Park - 9 min walk - 0.8 km
  • Punta Allen Dock - 11 min walk - 0.9 km
  • Sol Caribe Beach - 25 min drive - 10.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 178 min drive

Restaurants

  • ‪Sol Caribe - ‬12 min drive
  • ‪Casa Ascention - ‬7 min walk
  • Restaurant Vigia Grande
  • ‪Las Palapas - ‬5 min drive
  • ‪Restaurante Gaytanes - ‬7 min walk

About this property

Hotel Cielo y Selva

Hotel near Sian Ka'an Biosphere Reserve
Consider a stay at Hotel Cielo y Selva and take advantage of a terrace, a garden, and a playground. Adventurous travelers may like the cycling at this hotel. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and tour/ticket assistance
  • Luggage storage and coffee/tea in the lobby
Other amenities include:
  • Rainfall showers and shampoo

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 9 2025 to October 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

Does Hotel Cielo y Selva have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cielo y Selva pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cielo y Selva?

Self parking is free at this property.

What time is check-in at Hotel Cielo y Selva?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cielo y Selva?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hotel Cielo y Selva located?

Situated in Punta Allen, this hotel is steps from Sian Ka'an Biosphere Reserve.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Cielo y Selva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 7 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Sep 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Stayed 1 night in Jun 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Stayed 3 nights in Nov 2023

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Stayed 3 nights in Nov 2022

6/10 Okay

Johanna

Stayed 2 nights in May 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta frente al mar con una zona de playa extensa y tranquila, la zona por sí misma es hermosa por estar situada en una reserva ecológica sin embargo la habitación era extremadamente pequeña e incómoda y eso que tome de las habitaciones más completas, no se piden grandes servicios pero por lo menos más espacio para el equipaje y colocar las cosas que hagan una estancia más cómoda. El restaurante tiene una carta limitada y en si los alimentos son calidad media
Stayed 2 nights in Apr 2025

10/10 Excellent

MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar como un paraíso Joana nos ante dio super bien siempre con una sonrisa
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una de las zonas más privilegiadas que quedan en Quintana Roo y es el lugar perfecto para salir de día a dia. El personal es muy amable y la comida es buena.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un lugar perfecto para desconectarse de la vida moderna y conectarse con la naturaleza. Es algo rústico pero es parte del encanto.
Stayed 4 nights in Sep 2024

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Recomiendo mucho el lugar porque Está alejado de la civilización y te desconectas totalmente en la noche, hay estrellas muy visibles, ya que hay poca luz artificial, se recomienda hacer la actividad en grupo para recorrer sian Ka’an , personal súper amable y la comida a precio accesible
Stayed 2 nights in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar.
Stayed 2 nights in Dec 2024

10/10 Excellent

GAbriel

Stayed 1 night in Oct 2024

8/10 Good

EVELYN

Liked: Staff & service
Lugar encantador!! Pero el camino es un reto totalmente, muy complicado para vehículos pequeños, el tiempo en ruta se duplica por la calidad de la “brecha”
Stayed 1 night in Jun 2024

10/10 Excellent

Gilmat Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Buenos platillos, se llena pero hay que esperar poco a veces, aunque vale la pena la espera
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene todo lo que se necesita para pasar una experiencia inolvidable, conformt, buen restaurante y una viste increible e inigualable
Stayed 1 night in Jun 2024

8/10 Good

Zabdi Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar, buena comida, tranquilidad total. Muy lejos de Tulum, terraceria aprox. 2hrs 30 min.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel magnífico, que cumple todas mis expectativas. El servicio de todos fue por demás agradable y ameno además de honestamente interesado en cumplir mis necesidades.
Stayed 2 nights in May 2024

8/10 Good

arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel!

Muy bonito hotel, la comida excelente, y excelente atención. El camino es largo, sin gasolineras ni nada así que preparados y es de terracería.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

José Carlos

Liked: Amenities
Me gusto
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍
Stayed 1 night in Oct 2023

8/10 Good

ARIADNA

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023