"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Fantastic location, we loved little paths in the jungle, clean pool and convenient beds on the beach. Staff was very attentive but giving us a space. "
"Fantastic location, we loved little paths in the jungle, clean pool and convenient beds on the beach. Staff was very attentive but giving us a space. "
"Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda."
"Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda."
"The room was amazing! AC worked very well! It was clean! Housekeeping was great! They were very quick to help get us other things we needed and also suggested a few things to do around town. Hot water worked great, just had to let it warm up for about 5minutes! Super affordable too! "
"The room was amazing! AC worked very well! It was clean! Housekeeping was great! They were very quick to help get us other things we needed and also suggested a few things to do around town. Hot water worked great, just had to let it warm up for about 5minutes! Super affordable too! "
"The location on the map isn’t where the property is. It’s 3.5km a 40 minute walk. The host asked for information about my stay before accepting my request. I let the host know I was booking for a family member to stay across from La Zebra where we were staying.When we arrived in Tulum and saw the property was so far away the host said to request a refund. The host denied the refund afterwards. We didn’t use the property and had to pay for other accommodations. "
"The location on the map isn’t where the property is. It’s 3.5km a 40 minute walk. The host asked for information about my stay before accepting my request. I let the host know I was booking for a family member to stay across from La Zebra where we were staying.When we arrived in Tulum and saw the property was so far away the host said to request a refund. The host denied the refund afterwards. We didn’t use the property and had to pay for other accommodations. "
"The hotel is really cute and clean and the staff are super friendly and helpful! Had to book last minute because the hotel I originally booked was terrible they were there to check me in at 8pm less than an hour after I booked and it was an incredibly easy check in. They have a hotel dog that is incredibly sweet and loves attention but will leave you alone if you don’t. "
"The hotel is really cute and clean and the staff are super friendly and helpful! Had to book last minute because the hotel I originally booked was terrible they were there to check me in at 8pm less than an hour after I booked and it was an incredibly easy check in. They have a hotel dog that is incredibly sweet and loves attention but will leave you alone if you don’t. "
"Radhoo has everything from great service to excellent food…Everyone was so nice and they all made sure we were taken care of.
Letty, Elias, Alejandra and the concierge team were nothing but nice and I would be back in no time."
"Radhoo has everything from great service to excellent food…Everyone was so nice and they all made sure we were taken care of.
Letty, Elias, Alejandra and the concierge team were nothing but nice and I would be back in no time."
"We stayed one night at this hotel in Tulum and had a pleasant experience overall. The staff was very attentive and flexible with our requests, which made our stay comfortable. Our room had a charming vintage style, although it could have been a bit more refined in terms of cleanliness. Nicholas warmly welcomed us and stayed in constant contact throughout our stay, going above and beyond to meet our expectations. We truly appreciated his help. Thank you!"
"We stayed one night at this hotel in Tulum and had a pleasant experience overall. The staff was very attentive and flexible with our requests, which made our stay comfortable. Our room had a charming vintage style, although it could have been a bit more refined in terms of cleanliness. Nicholas warmly welcomed us and stayed in constant contact throughout our stay, going above and beyond to meet our expectations. We truly appreciated his help. Thank you!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Amazing personalized service since there is only 20 rooms on the entire property. Communicate via WhatsApp for instant replies and quick action. Rooms were clean and beautiful. Breakfast can be improved. "
"Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!"
"A Truly Restorative Stay — Our Home Away From Home
This was our second time staying here, and we would absolutely return again. From the moment we arrived, it felt like coming home. It’s the perfect place to recharge.
We were welcomed with a delicious, health-conscious drink that set the tone for the rest of our stay. The front-desk staff were warm, attentive, and genuinely kind.
The rooms are beautiful—rustic yet refined—with plunge pools, thoughtful décor, and all the amenities you could need, from blow dryers and robes to additional curated items available for purchase.
With three restaurants on site, the dining experience is a highlight. There’s Japanese, Mediterranean, and an open-air beachfront restaurant, La Popular Nômade Temple, which offers fresh fish from the Caribbean Sea and a dining experience rooted in simplicity and connection to nature. Everything we ordered was not only beautifully plated but delicious. The servers were attentive, helpful, and incredibly warm—many even remembered us by name.
The beach was gorgeous, as always, and we were thrilled to find no sargasso seaweed during our visit.
The spa was incredible, offering a range of traditional Mexican treatments focused on deep relaxation and healing. The wellness program is also robust, with complimentary yoga, breathwork, outdoor ceremonies, and unique experiences available for purchase. Our only suggestion would be to increase capacity—classes fill up quickly, especially during busy weeks.
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"This is really safe and the food is excellent. Buckets of beer at the roof top bar are a deal! and the bartender up there is a really nice local that feels like he loves his job. pretty top tier i cant think of much they missed and the vibe is really well done. Perfect for a family vacation!"
"Absolute fantastic time here. Pictures don’t do this place justice. Was here for 5 days for my girlfriend’s birthday and we didn’t want to leave.
From the outdoor showers, to the orange cat that was out and about. Our little treehouse room was so romantic.
Would recommend 10 times over. We’ll be back soon. Big shoutout to Samantha and the rest of the azul team for always being so warm and helpful for everything and anything we needed! "
"Third time staying here and still an amazing resort but couldn’t help to notice they are slowly losing their personal touches that made it so special.
1st time was in 2023 and met with smiling faces, valet parking, gift package in the room. 2nd time 2024 all the same with a nice gift bag with sun screen, aloe and bug spray. 3rd time 2025, no valet, no gift bag, friendliest was dwindling and when asked for my car, they gave me my keys and said it’s in the dirt parking lot out back and I can get it myself. 5 star resort is going downhill…"