6/10 (普通)
Jacqueline、new windsor
カップルで旅行
2025 年 12 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I stayed at one of the rooms attached to the walkout pools. The room was an 8/10. It was modern, good AC, great bed. The property was beautiful 10/10. Food was a 5/10, nothing special, and expected from an all inclusive. The reason for the 3 star, is due to the staff. The staff did not seemed well trained in hospitality. They would gather amongst themselves and many time ignore the patrons. For example, you could enter a restaurant and wait 10 minutes for someone to greet you, even after they can see you. I have stayed at several hotels in DR, in Puerto Plata and Punta Cana, and usually what makes the hotels stand out whether it’s a 3 star or 5 star has always been it’s wonderful staff. This was not the case for this hotel and it was seen in all areas of the hotel.
Jacqueline
2025 年 12 月に 2 泊滞在
