Puckeridge Vacations from ￥167,521

First time staying and we were impressed. Rooms are spacious and clean. Having a bath in our family room would have been better for our younger children. The receptionist was very helpful, welcoming and friendly! The restaurant food was good. The breakfast was brilliant, lots of choice. Great for both adults and children. I would definitely recommend and would stay again.

Helpful pleasant staff, nice leisure area, lovely grounds & large room. Deducted a point because room very cold as heating system not adequate & restaurant closed fir refurb.

Only two reasons for not getting 5 stars; no plug sockets by the bed… why? Had to charge my phone across the room. They had USB sockets but not all devises use USB! The second reason is the shuttle is £4 each way… I think that’s too much. Apart from these things though, great hotel. It’s clean and modern. The check-in was quick and efficient and the staff friendly and helpful.

Clean, spacious & comfortable room. Warm and friendly welcome, delicious breakfast with excellent choices. The only negative was the shower (room 575). It had very little water pressure and no hot water, pretty much unusable. As a solo traveller it wasn’t the end of the world but couples and families may have struggled.

A really good welcome and a free car park (once reg entered onto system at Reception). The double room was large and clean. As this is a heritage building, there is an impressively sloping - and creaking/squeaking - floor. Luckily, I couldn’t hear much from the function room below, and nothing from the bar. But a lot of noise from other room’s plumbing and doors slamming can be heard in the room. Plus there is light from under the main room door so it may not be fire-safe. I’d recommend bringing ear plugs. There’s an extensive ‘pub grub’ menu available on-site, and plenty of eateries nearby including a chippy opposite. Sainsbury’s is under 5 mins walk too.