プリムのアパートスタイルホテル

「Didn’t really have a lot of info on the booking and when we checked in we were told there is no housekeeping or anything because it is a private owned place and they should have provided instructions for all of this on our reservation with Expedia, however it only says personal decorations, but nothing else that eludes to this.」

「The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

「メイン通りから少し離れている」

「Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

「was not informed that this was a owner condo and that NO housekeeping was included」

「友人も一緒でしたのでコネクティングルームで最高でしたが　指定の駐車場から歩き　階段で荷物が大変でした。お部屋は綺麗ですが水圧が悪く　シャワーカーテンもなく　十分なお湯が出ないことがとても残念でした。冬なので大変でした。」

「I thought I picked a room with a balcony, but it ended up being a lottery on what I got. I saw some dings on the wall upon arrival, the room is always warm and the ac doesn’t get it cold enough, and the toilet flush was low flow… Fair warning, the listing is 3rd party owned and not part of the hotel itself. That being said, the phone in the room will not dial and you’d have to communicate directly through Expedia’s messaging system.」