プリムのアパートスタイルホテル

「Did not get the room I paid for. I paid for a balcony with two bathrooms hotel failed to give me a refund for what I actually received. 」

「Good location. Staff and housekeeping was good. We had wet floors due to a leek. The offered another room 2 days into our 4 day stay. Maintenance resopnse was lackluster, didnt attempt to deal with the water. Just gave us extra towels to put down. Windows didnt open and window locks, once pryed open, didnt work. Place was pretty shabby. We wont be back.」

「PERFECT」

「Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

「友人も一緒でしたのでコネクティングルームで最高でしたが　指定の駐車場から歩き　階段で荷物が大変でした。お部屋は綺麗ですが水圧が悪く　シャワーカーテンもなく　十分なお湯が出ないことがとても残念でした。冬なので大変でした。」

「We all enjoyed our stay, thank you!」