Pratola Serra Vacations from ￥324,514

The staff were nice, and eqsy to work with, the room wasn't anything special, wasn't bad either, i did the job and was acceptable. If your looking for a place to stay for a night or two this place will do the trick!

This hotel is comfortable and clean. The reception and breakfast staff were very helpful and friendly. The location is very near the central train station. While our room was spacious and comfortable, the door to an adjoining suite allowed so much noise - we could hear the neighbours as if they were in our room. Additionally, we were given a mini-bar price list, but no actual fridge in the room. They also have a rule of not bringing any food back to your room! The safe also did not work. There was a split of AC/heat, a large closet and desk. The bed was comfortable. The breakfast started at 8am. It consisted of very tasty pastries, yoghurt, and cereal in a nicely decorated room by reception. I would recommend the hotel as a clean, comfortable place to stay but definitely minimalist. And perhaps other rooms are better sound-proofed than ours was...

The staff the property the decorative finish is all beautiful. The hotel communal areas also have an amazing smell and of course the Room is spacious classic and spectacular. My one and only negative observation “no matter how hard I tried the Breakfast Cheff can not execute a perfect fried or poached egg. And the Ala’Cart Cheff severs me a Raw Burger then having sent it back continued to grill the same patty till it was cremated and basically wrecked it. It think the management need to remind the Cheff the customers are paying high menu prices and to step up considerably to the customers expectations. Other than that a Beautiful Stay xx

I would rate this hotel as a 4-star property rather than a 5-star. The rooms feel somewhat dated and do not meet the quality typically expected of a five-star hotel. However, they do meet the expectations of a solid four-star hotel overall.

Excellent Hotel, friendly staff, and helpful, clean and tidy rooms, historic building but all modern inside.