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"The hotel was in a good location and quiet area. The room was cleaned and comfortable just wished they had a toilet paper roll for the toilet paper. I've been a smoker for 18 years and smoke lingers to people's clothes. One day they slid a note under my door stating a reminder that no smoking in the room. Like we obviously know this and if they have looked at their cameras they would see me and my wife constantly go outside to smoke. So I didn't appreciate that note when they could've of knocked to see"

"Heat didn’t work in room. Just blew air but didn’t warm up. Beautiful view of the lake. Nice free breakfast. Restaurant was decent, good wings and flatbreads."

"Relaxing stay."

"Very clean and fresh Reno to this historic property. Very nice bar and restaurant. I would say the bfast was very basic and could have been better but otherwise we enjoyed our stay. Very comfortable beds!"

"Everything w/ this home was perfect! Exceptionally clean, tastefully decorated throughout, EZ entry and security setup, new appliances, more than enough kitchen utensils/pots/dishes/etc., two full bathrooms, high end towels and sheets, comfortable living room & dining room seating, large main bedroom w/ seating area & top to bottom windows for awesome water views, excellent communication w/ host, large lower deck on the water and additional deck off the main bedroom on the second level, quiet community location and only minutes from town for dining and shopping. We can appreciate all the time and care that was put into making this home one of the nicest experiences we've had thru VRBO. Thank you and we hope to visit again!"

"The stay was average my main complaint was that the room had small tiny nats, flies I don't know what they were but they were everywhere in the room I have bites on my face and buttocks they were Tini tiny flying things that annoyed me ... there was no safe to secure my things nor housekeeping services unless requested I'm sure fo an additional . I requested a law enforcement discount when I couldn't see the option online when I called directly and I was told that that room was taken and they wanted to charge me way more on the phone instead of matching the price I got online. So I booked online . They should definitely have housekeeping available for guest everyday without asking or for an additional fee. I will rate this hotel underwhelming. If I spend the money I did for 3 nights I definitely was disappointed, 👎"

"Dirty unkempt truly a horrible experience"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Very nice lake house with great views. All needed items were provided and they went above and beyond to make us feel welcome. "