ポプラー レベル ホテル

「Nice enough place , staff is good, just don’t be a late arrival. We arrived around 930 - 1000 pm and we had pre payed for three rooms. One was ready on arrival the other two were not ready for about 30 min of waiting in the lobby. The desk person kept us informed and was nice enough. Disappointed that management was not prepared. 」

「Yes」

「Nice breakfast, some of the staff was wonderful! Big rooms! 」

「The staff was nice. But they had no cookies like they did at their hotel in Frankfort, KY. And the rooms were nice r in Frankfort, with chasing outlets built into the nightstands.... nothing like that in Louisville. The Louisville location needs to step up their game.」

「Great stay. Clean room and friendly staff! Will be back for sure!!」

「The staff is very nice and helpful makes you feel welcomed the breakfast was ok」

「Good hotel」

「Clean room, staff were very friendly and attentive. Left early the next day and had easy check out」

「総合的にとても良いホテルです。」

「空調が効かなかった。部屋の窓が廊下に面しており、カーテンを閉めないと外から丸見えになる。」

「アメリカのホテルはどこも概してそうですが空調はよくないです。うるさい」

「This hotel is next to an event space that played extremely loud music all night way into the morning. I was unable to get any rest. I checked out in the middle of the night. As I was checking out I was told that I could not be refunded for my stay. I stated that I was not trying to get a refund I just wanted to check out. I was not offered any type of discount and no apology. I feel like the situation could have been handled differently. I wouldn’t stay here again. 」

「Everything was ok outside of the sewer smell coming from the bathroom all day… It’s also an older hotel so you hear every noise. 」