「Everything was great except:
I don't understand the flat sheet on the mattress, instead of a fitted sheet. I'm not a good sleeper as it is, but after tossing and turning all night, to wake up on a bare matress that hundreds of other people have done the same, was disgusting. USE A FITTED SHEET!
And your valet needs work! That is the first and last impression of your hotel. They don't even offer to open doors for passengers as you pull up, a couple of them had zero personality. OPEN CAR DOORS,...
「I was very satisfied with the room — it was spacious and everything, including the bed, shower room, and sink, was spotless. The buffet-style breakfast offered a great variety and was also very satisfying.」
「The staff was great, ver helpful with answering questions about the city. Restaurant had good food and atmosphere. Loved being surrounded by so many wonderful works of art. We would definitely stay again... it's such a vibe. 」
「Overall was a great trip. Downfalls we experienced our room smelled like plant food but was clean. A little room air freshener then it was good. The plants made it feel homie. We had to pay for parking due to event we were unaware of prior to arriving. Loved the little kitchen it had in the room, sitting lounge area, and the coffee bar. We had walking distance to a lot of different attractions. Very friendly environment. Would stay again. 」
「Owners Thomas and Viji were great people. Made stay very convenient and fun! Check in and out are super easy! Breakfast was made a lovely chef who went out the way for my dietary restriction. Loved my stay and will make this my stop in Louisville 」
「The front desk staff was very helpful and friendly, the bar upstairs is awesome, the hotel store has everything you could possibly need, and the location is great: Done!」
「Very clean and excellent service. All employees were very friendly and helpful. Top of the line steaks cooked to perfection. Our waiter, Ronnie, was superb!」
"I was very satisfied with the room — it was spacious and everything, including the bed, shower room, and sink, was spotless. The buffet-style breakfast offered a great variety and was also very satisfying."
