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"Hotel is very clean and well kept . Great location and staff very friendly"

"The hotel was lovely, very quiet and therefore gives a sense of calm"

"Lovely place to stay. Great size rooms, clean, friendly staff with an amazing breakfast! "

"Staff really helpful, room totally adequate, clean and all you need for a short stay."

"Had an upgrade to sea view couldn’t fault anything."

"Staff on reception great always helpful ,pet friendly and clean room just needs a little more tlc to rooms especially when itcomed to older people "

"Always great"

"The hotel is elegant and peaceful. "

"Idealy situated on the seafront and a 2 min walk from the Laines and 5 min from the city centre. I would have scored higher overall but there were a couple slight issues that brought the score down. A large area of the ground floor was cordened off due to refurbishmen. This meant breafast had to be taken in one of the conference/ ball rooms which was tired and in need of refurbishment itself. Where the hotel is an old building there is a labyrinth of corridors and stairs to navigate to find your room. Despite these small negatives the staff were absolutely brilliant, they couldnt have been more frindky and professional. I would definitely recommend staying. Especially in the warmer months when they open up the alfesco seating for the bar area; its a brilliant spot to people watch."