Polcanto Vacations from ￥301,295

Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.

This was literally a dream hotel. I already miss being there and when I go back to Florence, I will stay there again. To say that this place was clean, classy, elegant, safe, and convenient is an understatement. The staff were extremely kind professional, caring, and helpful. The rooms were beautiful, clean, and comfortable. The view from the room as well as the rooftop were simply breath taking. Easy walk to literally anywhere in the city. I just cannot rave enough about this place. The cherry on top was the breakfast area and the buffet; it was like going to a 5-star restaurant with beautiful ambience and great breakfast selection. The servers were utmost patient, professional and caring. On our last day, when I did not show up to breakfast with my family because of feeling under the weather, the staff had insisted on making a tray for me and send to the room with my wife! Just the nicest, kindest and most hospitable people in every area of the hotel. And yes, even though it was hot as hell the AC system was strong and powerful without skipping a beat.

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The room was amazing! Like an apartment with the most amazing view! The front desk didn’t have anyone show us around the room and our keys wouldn’t work! The bellman tried and was most helpful but he couldn’t get it to work either. Breakfast was delicious however confusing on how to order. No signs or information provided. I’d stay again for the room, view and location and hope they work to address the little things that can make them 5 stars as the property and bellman is worth 5 stars