Polcanto Vacations from ￥255,140

Beautiful property, the staff were really friendly and helpful.

Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.

santa Maria Novella hotel was beautiful! The room was gorgeous with a stunning marble bathroom. Amenities and service were first rate. Buffet breakfast was ample! Loved it!

Travelled to Florence for my wifes 50th birthday. To make it special, i wanted to make sure the hotel was right. The hotel did not disappoint - immaculately clean, staff very helpful and chevk in easy. Beautiful room which had a view of the city. Breakfast was equally of a high standard with a great variety of options available. Staff again, were extremely attentive. We booked a 50 min slot in the spa - very n8ce after travelling. Only complaint here is the hot tub could have been hotter! Overall a fantastic stay - I would definitely recommend and would be happy to stay again. 10 of 10.

Staff was very friendly and accommodating. Grazie!