Find hotels near Plazoleta del Cantón, San Juan from ￥20,091

"Great location "

"Ray was Awesome (personality & kindness) at the front desk. My complaint is the parking is not convenient and the bedding was horrible. The pillows were small and we only had 3 for a King bed. We asked for another and they said they didn't have anymore. Also the bed only came with one sheet and a blanket as thin as a sheet. I was freezing and had to sleep with my clothes on. I asked for another blanket the next day and there was nothing available. We stayed 3 nights, we had the AC off the last night. I didn't sleep well. I hate complaining but just want to give you a heads up. Price was good. Convience and bedding ( quality of sleep) was not. "

"Report was nice . we booked two rooms. Both being the same one room is drastically larger than the other. When we asked for our other room to be changed, they denied it saying it was the same."

"Ocean view was amazing, rooms were cleaned daily. Staff was very professional and polite!"

"Very good hotel for the price. Good friendly staff. Nice rooms with comfortable beds. "

"Check in was frustrating. The check-in time says 4:00 but upon arrival, there was no room ready and we had to wait until close to 6:00pm for check in. It was frustrating after a long day of flying. We offered to take a down-graded room but was told they could not assist us as we booked through a third party, Expedia. They seem to forget that if it weren't for that third-party, Expedia, the room would never have been booked - others on site, who were also waiting, experienced the same. Were made to feel like our business did not matter as we did not book direct."

"It’s ok if you staying for one night "

"Ive stayed here numerous times in the past with no issues however this time i have to say i was disappointed. Check in was no problem, Frank was friendly and polite. Next day before heading out i told Andrea at front desk to please have housekeeping to set up the sofa bed, replace towels and empty the humidifier. 30 min later she called me to state i had a do not disturb tag on the door and couldn't get the service. I told her to check again because i had indeed removed it, she insisted it was there. I told her well im verbally telling her for the 2nd time to do the service. She said per policy she could not, that i needed to return & remove it myself. I was in disbelief over something so simple. I did return later that day only to find out my room was done and i had removed the tag after all. Joel the housekeeping inspector was in my room when i returned, very nice person. I could of continued with my day instead of wasting my time. Also my gate key didn't work to leave property and had to go reverse back to frontdesk instead of the security letting me go , as i had just came in. The whole miscommunication was a inconvenience. The staff needs to do better. "

"Very clean room and courteous staff. Only wish they supplied washcloths for showering."