「We have just had a lovely 4 nights here and found it to be perfect for what we wanted. We had a room on the 8th floor with pool and sea view. The room was a good size and very clean. The shower was good and the air con worked well. Check in was straightforward and the email instructions to download the up key app to enable us to use our phone to unlock our room worked well. Staff in all areas were very helpful and welcoming. Due to the location being up quite a steep hill this would not be...
「Very nice hotel resort although property is quite dated. Excellent breakfast and dinning. Close to beach and nice hotel swimming pools. Plenty of parking if you have a rental car. Close to a couple of super markets.」
「We spent a wonderful week at this hotel and truly had an unforgettable experience. While I won’t go into detail about the facilities, cleanliness, spa, pool, or dining options—those are well-covered in other reviews—I want to focus on what made our stay exceptional: the people.
From the concierge to the restaurant and bar staff, housekeeping, and every team member we encountered, the service was outstanding. Everyone greeted us with genuine smiles and a warm attitude, always ready to assist in...
「The almost constant noise (like a crying human voice) probably from water pipes left me sleepless one night (in the room 22 on the ground floor). This problem should be dealt with as urgently as possible, since it might damage otherwise good reputation (friendly staff, nice breakfast, good location just across from main bus stops) of this hotel.」
「Me encantó la amabilidad del personal de recepción especialmente Jordan es muy amable y Mariane me resolvieron el inconveniente muy rápido quedé muy contento con la atención y el desayuno muy bueno gracias por todo 」
「Tres bon accueil, personnel gentil.
Par contre cheveux et poils dans sdb, traces calcaires, plastique pommeau de douche cassé. Tous les bains de soleil plus ou moins cassés.
Points positifs: lits faits et serviettes changees tous les jours.
La piscine, eau salée est agréable. 」
「Das Hotel hat mir sehr gut gefallen. Das Personal war jederzeit freundlich und rund um die Uhr erreichbar. Besonders positiv war die gute Lage, nur etwa 15 Minuten Fußweg vom Megapark entfernt. Insgesamt ein sehr empfehlenswertes Hotel. 」
「The Hotel 🏨 is in a quiet area of Arenal, the bedroom was clean and a reasonable size.
The staff were friendly and very helpful.
The bar was good and prices were reasonable.
My flight time was before breakfast time so can’t comment on it.
I would recommend.」
