プラトー ホテル

「Good Service」

「建物、室内も清潔綺麗で、翌日の空港からの飛行前に快適に過ごせました。」

「Good」

「Would’ve like to hear about the construction starting at 7am and why put me in a room directly accross from construction.」

「部屋も綺麗。スタッフも優しかったです。」

「スタッフの対応が良かった。」

「The hotel overall is ok, the rooms and interior are a little old and outdated. The beds are terrible, both beds at my room were sofa beds. The service at the restaurant is the worst possible, slow and very rude, the food is ok but very expensive.」

「tapis pas très propre, divan inconfortable, meubles usés et ébréchés, fond douche pas propre, pour plus de 400$ par nuit. Nous sommes pas rester a coucher. Aucun remboursement.」

「We booked our stay here in advance for a family trip, but upon arriving tired after a long drive at 8:00 PM on our check-in date, we were told our room was unavailable. Instead of honoring our reservation, we were forced to wait an hour at the front desk just to get the situation sorted out. Because of their overbooking error, we were relocated to a completely different hotel over 30 kilometers away in Lévis for our first night, forcing us to pack up, drive out there late at night while...

「Overall, OK was locking some obvious maintenance such as a broken mirror on a vanity outside the washroom water drained extremely slow in bathroom sink. Rust was around heating cooling system. Leather chairs were so dilapidated I would be afraid to sit on them with any exposed part of my body.」