Hôtel Plaza Québec par JARO

4.0 star property
Travelers lounge by the indoor pool with sun loungers or relax with coffee, finding a peaceful retreat near Laval University Hospital and Place de la Cite

Choose dates to view prices

Hôtel Plaza Québec offers a tranquil escape with an indoor pool. Guests savor international dishes at Ginger Pub-Grill-Lounge or book spa treatments. Families enjoy the garden playground, and everyone benefits from WiFi and multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ¥14,392
¥17,127 total
includes taxes & fees
Jan 21 - Jan 22

Room options

Available filters for rooms
Showing 14 of 14 rooms

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(181 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Heating
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(83 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

Individually decorated
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.2 out of 10
Very good
(22 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Heating
Blackout drapes/curtains
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

8.0 out of 10
Very good
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Heating
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(132 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Heating
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(40 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Heating
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Fireplace
Private hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Sainte-Foy-Sillery-Cap-Rouge, a neighborhood in Québec City, Hôtel Plaza Québec par JARO is in a shopping district and near the airport. Laurier Quebec and Place de la Cite are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec. Looking to enjoy an event or a game while in town? See what's going on at PEPS.
Map
G1V 2M2, QC, Québec City, 3031 boulevard Laurier

What's nearby

  • Laurier Quebec - 8 min walk - 0.7 km
  • Laval University Hospital - 10 min walk - 0.9 km
  • Place Sainte-Foy - 13 min walk - 1.2 km
  • Laval University - 20 min walk - 1.7 km
  • Aquarium of Quebec - 3 min drive - 2.2 km

Getting around

  • Quebec Sainte-Foy Station - 5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬17 min walk
  • ‪Cosmos Café - ‬8 min walk
  • ‪La Piazzetta Saint-Louis - ‬3 min drive
  • ‪Grillades Torino - ‬11 min walk

About this property

Hôtel Plaza Québec par JARO

Upscale hotel near Laurier Quebec
Located close to Laval University Hospital and Place de la Cite, Hôtel Plaza Québec par JARO provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub, and indulge in a massage, a facial, or a manicure/pedicure. The on-site international cuisine restaurant, Ginger Pub-Grill-Lounge, offers breakfast, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • English breakfast (surcharge), express check-out, and smoke-free premises
  • A ballroom, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the pool, helpful staff, and location
Room features
All 233 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Recycling, coffee/tea makers, and limited housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

Does Hôtel Plaza Québec par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Plaza Québec par JARO?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Hôtel Plaza Québec par JARO on Jan 21, 2026 start from ¥14,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Plaza Québec par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Plaza Québec par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Plaza Québec par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Plaza Québec par JARO located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 15-minute walk of Laurier Quebec and Laval University Hospital. Place de la Cite and Place Sainte-Foy are also within 1 mi (2 km). Quebec, QC (XFY-Sainte-Foy Train Station) is 25 minutes by foot and Quebec Sainte-Foy Station is 25 minutes.

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Reviews

Hôtel Plaza Québec par JARO Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1405 out of 3046 reviews
Rating 8 - Good. 895 out of 3046 reviews
Rating 6 - Okay. 430 out of 3046 reviews
Rating 4 - Poor. 179 out of 3046 reviews
Rating 2 - Terrible. 137 out of 3046 reviews

Reviews

8/10 Good

WEI ZHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staffs were friendly, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the staff also. Restaurant in the hotel was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Pejman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel with friendly staff, too many clients but still great service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities on site
Stayed 2 nights in Dec 2025

10/10 Excellent

Oumsalem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was soft, the pool hours are respected so I could fall asleep. External parking was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Quebec. Clean and comfortable rooms.
Stayed 1 night in Oct 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the edge of the city. Great restaurant with live music at night. Very nice pool and hot tub with a very neat inward facing balconies over the pool and inner courtyard
Pool
Inner balconies
Stayed 2 nights in Oct 2025

8/10 Good

whitney

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Very friendly and helpful. We had a garden view/balcony which was great. FYI for anyone with young ones the noise level in the room is not quiet. While we didn't mind having late night music If had my my small child with me it would not work for us. The beds while new, were extremely firm and uncomfortable but that's my opinion.
Stayed 2 nights in Jan 2026

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, kind staff always clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025

8/10 Good

Ava

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff was incredibly friendly and welcoming. However, I had requested a higher-level room both when I made my reservation and a day before my check-in. I even arrived an hour early, but they still couldn’t accommodate me. Despite this minor inconvenience, I still had a great time during my stay.
Stayed 1 night in Dec 2025

6/10 Okay

Ali

Liked: Staff & service
Breakfast was okay with limited options, It was better than nothing. There was no complimentary water also there no sauna onsite but it shows on their website! Room with balcony is very loud and rooms in general were not soundproof.
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Liked: Staff & service
The property is fine but the rooms are in need of upkeep. Serious signs of wear and tear in the room. Balcony view on the indoor pool is nice, bit strong chlorine smell permeates.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool with a beautiful view, ,family friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good and quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff… we were able to check in early and they did not charge us extra for it
Stayed 1 night in Sep 2025

2/10 Terrible

nathaniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a filthy and very unclean. Stayed there for three days over the Christmas holidays never had our room refreshed or clean the entire time. The entire facility was disgusting and the rooms were full of mold. Not a safe environment to stay. Hot tub and pool area was overcrowded and absolutely abhorrent to look at. Just plain filthy! Would never recommend this facility or hotel chain.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, all staff helpful and friendly, onsite restaurant delicious. During our stay in Sept 2025 there was significant construction not just around hotel and street, but throughout Quebec.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Sep 2025

6/10 Okay

Ole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
Stayed 1 night in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the Construction close to there. But Everything good!!
Stayed 4 nights in Sep 2025

8/10 Good

Jodie

Liked: Staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
Very rare to see the  pool empty.
Stayed 2 nights in Nov 2025