Petaluma Village Premium Outlets

The facility is too old.

Staff was very friendly and accommodating. My room was a little warm so I asked to be moved. I was told that the AC actually turns off after no motion or activity in the room. Not sure how true that is. But it was unusually humid and sticky in the room. I did not get a good nights rest for the three nights I was there. The property itself is a little outdated, but that I’m sure leads to the charm. I do feel like pictures online should reflect the true character of the hotel. I don’t believe there was enough picture. Had I seen more, I probably would not have chosen this hotel. Smelled a little old as well. I’m sure someone else would love it, but it was not for me.

I arrived late (and tired!) and had many bags to get up to my room. Derek at the front desk was exceedingly helpful and made everything easy and calm. I enjoyed the room. Book for a higher floor in order to catch the views!