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"A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins . "

"Very comfy bed , good shower , quality of fittings average ,bit tired, fab location , would book again"

"Very friendly staff. Clean. Quiet and comfortable bed. "

"Third stay this year ,love this place"

"The breakfast and the reception staff saved this from being a 3 star review. Beautiful building, looks fancy on the surface but its extremely tired and the rooms are very dated."

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"Great location within walking distance to restaurants and shopping. Comfortable beds and good shower."

"Good breakfast & good choice of drinks at the bar ! Great location & very nice rooms !"

"Inconsiderate management of relevant information impacting stay "