4/10 (不満)
Jessica
2016 年 10 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty! I have stay 4 nights, the kitchen, floor, washrooms, dinner table and the sofa, the fridge, microwave,...all the things are very dirty, i'd "met" more than 5 big cockroach in the villa (i'd kept the doors close), the villa is in an unacceaptable conditions. Although have a housekeeper to coming to do some simply cleaning during our stays (the dust... no words) but i think this cleaning job should be done before the guest arrive. And the doors and windows locks most of them are damaged, feeling very unsecure during our stay. And, i dont think the 4 or 5 stars description is the right and real description for this villa. No next time.