「I chose this hotel because of good reviews of its clean rooms and good breakfast.
However it is not so. There was no person at the reception and a note is posted on the counter when I arrived.
I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead.
Does it mean we should not believe reviews?
Maybe I visited this hotel in a bad timing.
Or the conditions and situation of American hotels have changed badly.
」
「Nice rooms, AC worked well, Staff was great and patience as we ask them many questions as we are new to location, they are very informative about this city, room condition was great, and my kids enjoyed the stay here!」
「Upon arriving. I was treated as though know one really wanted to serve me. Im an African American, & i almost couldn't believe. That i was being treated this way by people my color. Their was 2 blk women, & a blk guy who acted as though i slept with his woman the night before. Their was a short blk woman with short blonde colored hair. Who asked the other two were they going to help me, because it looked as though she was about to leave for the day. The other two, looked at each other, & looked...
「The shuttle bus runs every 20 minutes to lambert airport and was really helpful and convenient. The driver was really nice. I will stay again when I get a chance to visit St. Louis and have an early / late flight!」
「Stayed here for a week to explore the city, great location that has lots of dining and shopping nearby. The lot is too small for the property, though, and we got boxed in a couple times by guests and staff double parked. Continental breakfast was great with lots of healthy options. 」
"I chose this hotel because of good reviews of its clean rooms and good breakfast.
However it is not so. There was no person at the reception and a note is posted on the counter when I arrived.
I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead.
Does it mean we should not believe reviews?
Maybe I visited this hotel in a bad timing.
Or the conditions and situation of American hotels have changed badly.
"
