パーム トレイル ホテル

「It was clean and comfortable. I couldn’t figure out how to open the door and help arrived promptly.」

「Two different nights during my day of two weeks having power failure overnight had no power in my fridge, wind up, slamming my head on the freezer when having to move my stuff from one hotel room to another to a different fridge in freezer so I wouldn’t lose my food. This is after overnight no power in my fridge. I get the worst treatment by management no accommodation no compassion for me getting a head injury on their property and having no power in half of my suite, almost losing all my food...

「The staff is very nice」

「施設は古く清潔感はよくありません。 スタッフは親切に対応してくれます。 冷蔵庫、電子レンジもあり、スーパーの冷凍食品や日本から日本食を持ってきて食事もできるため、費用も安く済み良いホテルかと思います。」

「Good value hotel. The breakfast was also great for the money spent.」

「Place was not clean properly and carpet smells .. Breakfast was not good .. Most staffs was very rude and dismissive.」

「The worst hotel!!!」

「The AC unit was very noisy as if having mechanical issues. The bathroom shower was worn and tired.」

「Every aspect was beautiful! Room looked newly renovated」

「Clean and spacious. Very convenient to local shops, restaurants & beach at walking distance.」

「Of course the pool was closed the entire stay! Rooms extremely outdated (ex: rusty lamps). Breakfast terrible (stale bread, questionable eggs & watered down coffee. On the bright side… No bedbugs, no mildew, no junkies in vicinity, and an overall peaceful atmosphere to lay your head.」

「As always, the Sonesta was exactly what we desire - clean, amazing staff, convenient, and welcoming !! Thank you !!」

「Place was immaculate and rooms were clean and comfortable. The staff was Friendly and Polite. We would stay here again 👌」

「Great location, variety of food and the property is quiet and well maintained」

「I stayed here from May 3rd til 9th 2026. Great location, Easy check in/out. Only bad thing is the turn down service. You need to schedule it a day in advance and when you tried to schedule it, the staff that your supposed to schedule with are rarely there. The week I was their, only seen them once and I didn't have a turn down service at all..only bad thing about this place.」

「Staff was rude There was no breakfast at the time I went down No one was at the front desk or answered phones」

「Perfect for a night.」

「ケネディ宇宙センターまでは車で30分程度で到着します。ホテルの真横にスーパーマーケットがありますので、歩いて買い出しに行けました。ホテルスタッフも親切でチェックインもスムーズです。部屋は他のホリディインエクスプレス同様に清潔で広さも十分です。」

「Nice and clean」