Palanzo Vacations from ￥421,851

Room clean shower too small. Breakfast decent. Entry was down many stairs. Wasn’t crazy about the neighborhood.

Lovely hotel, fantastic staff, and great location but the most incredible part of this stay was arriving off an overnight and being given a room at 10am!!! Their normal check in is already nice and early at 1pm as is it but they were so nice to give us the room so early! Made all the difference in our stay.

Amazing hotel, lovely staff who are attentive and provide an excellent service. The breakfast is delicious and the niche touches of sweets and water in reception and the complimentary minibar for night one are a memorable touch. This is my second stay at this lovely hotel and I can’t recommend it enough.

Clean but need to be updated. They control the temperature from the front desk not sure why they said that’s the style of the hotel not like US each room has own temperature control

🌟 A Five-Star Experience Defined by Exceptional Staff- (Thanks Marianne!!!) From the moment I stepped into the lobby, I knew this hotel was something special. The ambiance was elegant yet welcoming, with tasteful décor and a calming atmosphere—but what truly set the experience apart was the staff. 👥 Staff Excellence Marianne who received us, embodied professionalism, warmth, and genuine hospitality. Check-in was swift and seamless, offering helpful local tips and a sincere smile that made me feel instantly at home. 🍽️ Breakfast was equally impressive, served at your room, it was just fabulous. 🛏️ Room & Amenities The room was spacious, beautifully appointed, and immaculately clean. Every detail reflected thoughtful design and care. Room service was prompt and courteous, and the staff were knowledgeable and kind, making our trip in Milano as unique experience. 💬 Final Thoughts In a world where luxury often feels impersonal, this hotel stands out for its heart. The staff didn’t just provide service—they created connection. It’s rare to find a place where hospitality feels this genuine. I left feeling not just rested but truly cared for.