I booked this place for my son who was evacuating from the hurricane. It was the closest place with a room. The online listing I saw said nothing about "no pets." When he arrived, his cats, which were in cat carriers, were relegated to the garage. Since he and the cats were already stressed, he elected to stay in the garage with them. When I called to check on him and found this out, I found alternate shelter 80 more miles away. After I paid for 3 days, he did not even spend one night there. Very disappointed at how they handled the emergency and hurricane victims.