Ossana Vacations from ￥173,303

Clean room but dirty grout in bathroom and dirty bottom in the bath tub. Ran out of shower gel. Staff service very poor - hard to get a good morning out of them, nevermind a smile..... Scrambled eggs overcooked and luke warm, same for spinach, beans and carrots. All in all, 4 out of 10 from me - room for improvement, especially for the service.

Great staff, great location for the train and a grocery store is part of the building. Room is starting to show some wear, won’t be long and the hardwood will need some refinishing. Tile work in the bathroom is starting to show its age. Lots of chalking used to stop water leaks. Bath plug and overflow cap was missing from the tub (not sure why). But overall was good, we would stay again. Canadian couple in for the winter games.

Lovely hotel in a lovely little town with close easy train connections to Milan and northern Italy. Great staff, rooms and breakfast. Saronno itself a very pleasant short break destination, with a range of cafés and restraunts, hope to repeat the experience.

Servers are excellent and very polite.

Room was spotless and excellent staff