What was good - location. It's central and close to train stations. The apartment is a good size for Japanese standards. No stains on the bed.Areas of opportunities - cleanliness & communications. Apartment had been cleaned quite lightly. The pictures attached here speak for themselves. As for communications with the host, after the entry code was provided to us, communications was non-existent. We reached out multiple times (via the VRBO app and also via the email address posted on the front door to the apartment) - no reply was sent. We did not feel confident that we would have been supported had there been a serious emergency but it sure would have been nice if the host could have arranged for the night table light to be repaired and some new towels to be provided so we could have used them to cover up the stains on the sofa. Other observations - wall clock did not work, no ability to change towels (even though we were advised we could pick up new ones on the 2nd floor), no bath matt provided, no garbage can provided in the toilet area, sponge in kitchen was dirty, instructions for washing machine missing, and stains throughout apartment floor and on sofa.Please note that although a washing machine was provided, it is not the kind that also dry so you'll need to hang dry.Overall we would say that many of these problems related to cleanliness could have been remedied by the host/cleaner - it is unfortunate they could not be reached.