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"Great"

"Hotel is clean and safe. Room keys are required to access all floors (except lobby and parking). Rooms are modern and clean. Dove products in the bathroom. The restaurant on site has a great menu and good portions. Staff were all friendly and helpful. We requested extra towels and we were shocked at how quickly they were delivered to our room! "

"Very good"

"The room was so clean and the hotel was so nice! Check-in was very easy and everyone was very helpful. I will come back to stay 100%!"

"No complaints. Pool temperatures were a bit cool"

"Excellent rooms and facilities, rooms were like new. Amazing views from our falls facing room. Check in using Bon Voy app was easy and we could avoid lineup. Access to Clifton hill and falls was the key highlight. there was a free shuttle to the Fallsview Casino as well if you are a guest. Parking (self parking) is in a nearby building, so you need to unload your luggage at the Valet drop off area and you can park there for 10 mins to checkin and then park in the structure which was 100 meters away (not in the same building as we thought it would be). We stayed for a day so we could park in the lot for the whole day after we checked out, which sort of made up for the $50 parking fee. We opted in for the breakfast buffet, great views from the Fallsview Buffet Restaurant, good variety but don't expect premium food, not worth the full price, but we got a better price when we checked in.. The entertainment options on TV was good, we could sign in to our Netflix and Prime accounts and could clear the credentials when we checked out..Toiletries were top notch. Bed was comfortable and it was nice a quiet room! Overall highly recommended!"

"Very clean and nice play to stay"

"This is not our first rodeo here. Pack your patience when checking in. While not always the case, and depending on time just expect to wait a little bit to check in. That said, everyone for the 5 times we've stayed has been amazing to deal with. This tims we mentioned it was our sons 5th birthday and thats why we were there. The lovely lady gave him a birthday card and a bag of candy! Way to start an already excitinf weekend for a 5yr old. Last year we were lucky enough to have our room outlook the slopes and the lady tried to get us a room similar. Unfortunately that wasnt the case this time but we ultimately ended up with. Partial view and then full view of the "village core". My son loved the view of the lights this time! Hospitality is amazing. Rooms are clean. Stocked with everything you need to cook.(we cook in the room instead of eating out) we required more pillows and duvet though. No problem. My son really wanted to call himself to ask. I was weary but allowed it with my assistance. The front desk was amazing to my son on the phone and we got the pillows and duvet promptly. Check out is a breeze. Just drop your keys in the box in the parking area and good to go! We love it here and will be back next year same time! Thanks BM "

"Every thing was great "