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"Very good service. Easy to check in and out. Also very clean and organized"

"Very convenient from the train station, grocery store and to lake biwako"

"Shuttle was useful"

"Very user friendly hotel."

"Hotel is 3mins walk from the train station which was ideal as I was arriving into Omihachiman late at night. The room is clean and spacious. I booked a single room which is just next to the lift but I could not hear noise from they lift lobby. But I could hear the train if it was passing by the track next to the hotel. So the other reviewer was right that they could improve the sound proofing of the windows. I recommend the hotel for it's location. There is another hotel even nearer but New Omi is of higher grade. "

"Great location close to the castle, station and Kurokabe square. Hotel itself is nothing special, rooms are small and if you're unlucky enough to have noisy neighbours you wont sleep much."

"Nice breakdown, and big public bathhouse "

"Good parking. "

"The front desk staff and the breakfast staff were all very kind and patient with me."