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"Nice location when sightseeing in the area. The AC did not work and would only output heat for all of the heating, cooling, and fan-only options. We struggled to open a window to get the temperature down. We messed up when booking a room and ended up with a room that didn't have a shower/bath."

"The room, bed sheets & towels are extremely clean! Front desk staffs & employees are helpful and nice. We have a great time to stay at this hotel!"

"Clean room, staff was friendly and location was very convenient."

"Very clean room, nice size, and easy to check in and out on kiosk."

"The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices. "

"Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall. "

"We use this hotel eveytime we visit japan. The hotel is close to the bus stop to the airport, kichijoji station, reasonable price, plus friendly staff, clean confortable room. "

"Breakfast was really good"

"Clean room ,convenient "