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Hotel Metropolitan Saitama-Shintoshin

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In-room safe, free WiFi
Flat-screen TV, pay movies
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Metropolitan Saitama-Shintoshin

Hotel Metropolitan Saitama-Shintoshin

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
330-0081, Saitama, Saitama, 11-1 Shintoshin, Chuo-ku

Explore the area

  • Popular LocationSaitama Super Arena12 min walk
  • Popular LocationNack5 Stadium Omiya4 min drive
  • Popular LocationHikawa Shrine13 min drive
  • AirportTokyo (HND-Haneda)67 min drive

Choose dates to view prices

About this area

Saitama

Hotel Metropolitan Saitama-Shintoshin is located in Saitama. Hikawa Shrine and Nakao Shrine are local landmarks, and some of the area's activities can be experienced at Saitama Sports Center and Ajinomoto Field Nishigaoka. Railway Museum and Shirakobato Water Park are also worth visiting.
Visit our Saitama travel guideOpens in a new window
Map

What's nearby

  • Saitama Super Arena - 12 min walk
  • Nack5 Stadium Omiya - 4 min drive
  • Saitama Prefectural Museum of History - 5 min drive
  • Hikawa Shrine - 13 min drive
  • Omiya Park - 14 min drive

Getting around

  • Saitama-Shintoshin Station - 10 min walk
  • Haneda Airport (HND) - 67 min drive

Restaurants

  • カフェ クロスヤード – Serves breakfast, lunch, and light fare daily.

About this property

Hotel Metropolitan Saitama-Shintoshin

3.5-star Saitama hotel in Shintoshin with coffee shop/café
A coffee shop/café, self parking, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 157 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include free bottled water, hair dryers, and safes.
Hotel Metropolitan Saitama-Shintoshin offers 157 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3300 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2310 for adults and JPY 1320 for children
  • 1 restaurant and 1 coffee shop/café

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Safe
  • Slippers

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2310 for adults and JPY 1320 for children (approximately)
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
Property Registration Number 埼玉県さいたま市保健所 第H29-2427号

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama-Shintoshin Hotel
Hotel Metropolitan Saitama-Shintoshin Saitama
Hotel Metropolitan Saitama-Shintoshin Hotel Saitama

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 125 out of 210 reviews
5 - Excellent 60%
Rating 4 - Good. 69 out of 210 reviews
4 - Good 33%
Rating 3 - Okay. 12 out of 210 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 210 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 210 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better to give us complimentary 2 water bottle, not the 1.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Professional staff. Very courteous
Stayed 12 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all personnel. Wish there was a fitness center.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019