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"Attentive service. Super spa. Amazing cuisine. "

"The hotel is only several minutes walk from Kita-Matsumoto station. It is also close to the castle which is about 10 minute walk away. The area is safe and quiet, away from the crowd around Matsumoto station. The staff is very helpful. Breakfast is reasonably priced and is okay. The room is clean and has what we needed for our stay. "

"There are two Englishlanguage channels on TV, CNN-J and NHK ( dubbed). But there is no instruction how to select English. As default, CNN is in dubbed Japanese."

"A really comfortable room. The amenities offered by the hotel were excellent. The location of the hotel was great, near the station, shops and restaurants."

"Very clean, convenient-easy access to Matsumoto JR station, facilities are very good. Laundry, microwaves are provided at the hotel for public use. "

"The queen rooms were more spacious. One could easily lay out 2 mid size bags."

"Hotel location is fantastic for Tateyama Alpine Route - just in front of the train & bus station! Hotel also provides baggage forwarding service for Alpine Route. Staff are very friendly and helpful in providing info on Alpine Route. Has an onsen, rooms are decently sized & clean. Many good restaurants, supermarket, drug store, Daiso all within walking distance. "

"I was pleasantly surprised by this hotel! Affordable and connected to the Nagano train station. There is a nice shopping area nearby as well for gifts for family and food for yourself in your room. Highly recommend this hotel!"

"Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!"