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"Wonderful accommodations. Awesome technology within the rooms to include the lighting, curtains, and bathrooms. Loved the rainfall shower head. Staff is friendly and accommodating; they are also very helpful when it comes to parking. Enjoyed the infinity pool. "

"Amazing. - Clean, staff are accommodating, Very nice oveall. "

"This was our first ryokan experience. The service was incredible throughout - very easy to communicate with the hotel team, who were very responsive and helpful. The staff were all super welcoming throughout our stay. The interior is beautiful, and the gardens are stunning. Our room was large, bright and calming, with a private bath. The rooftop onsen is amazing and has an uninterrupted view of mt fuji. Private dining room with kaiseki-ryori tea ceremony, wine bar, and an unbelievable taiko drum performance in the evening from the staff house band. Only complaint is that there was a bit of mould staining around the bathroom, but not sure if this can be helped given the amount of hot water that is used in the bath area. It also had a little bit of an odd smell, but nothing terrible. Would definitely come back and would want to stay longer (one night went by too quick). Good value considering everything that you get for the price."

"Everything was great, from check in to checkout. Everyone was so courteous, helpful and accommodating!"

"A+ experience. Free yukatas to rent. Breakfast buffet very fresh. Rooms very big. We had the open air onsen which was very hot and nice to soak in at night"

"Great service with wonderful view to Mt. Fuji. We have the top floor facing Mt. Fuji and was lucky enough to see it when we wake up in the morning. Amazing view with great service and the breakfast is also great with a mix of Japanese and western style items. Staffs ware friendly and room are clean and updated. They also have shuttle service to tourists locations around the area. "

"Easy to find. Surrounded by food options. Train station next door. Base nearby walkable if needed. Be prepared for a hard bed though. "

"Great location, nice view of fuji-san, nice garden and trail at the back, nice breakfast with a lot of choice. The fact the rooms had some older furniture was fine since it was according to price. Easier control of hot water in the shower would be better."

"The gentleman who spoke excellent English helped us when we drove up to the front is a very excellent representative and face for the hotel and demonstrates hospitality well. The overall hotel has the feeling of omotenashi which is rarer and rarer now as more foreign workers and more foreigners with a disregard for Japanese unspoken habits are hired in these hotels. I hope to come back just to relax and hope to see this hotel maintain its excellence. "