「First night there I saw a mouse. I called the front desk and told her about the mouse the staffer apologized for the incident;but said that the manager won’t be back for 10 minutes. When the manager came back she acknowledge my complaint and moved me to a different room. I thought that I should’ve been upgraded but that wasn’t offered. I had to wait 10-15 minutes for a bellboy to go back to my room and gather my things to move to the next room. I’ve visited this establishment for the past 20...
「First night there I saw a mouse. I called the front desk and told her about the mouse the staffer apologized for the incident;but said that the manager won’t be back for 10 minutes. When the manager came back she acknowledge my complaint and moved me to a different room. I thought that I should’ve been upgraded but that wasn’t offered. I had to wait 10-15 minutes for a bellboy to go back to my room and gather my things to move to the next room. I’ve visited this establishment for the past 20...
Kelly