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"The service staff is very helpful. We bought wine and watermelon and asked if we can have wine opener and knife to cut but they offer to help us instead, the service staff even provided wine glass and put the cut watermelon on a platter with presentation. What excellent services. The hotel is very comfortable with good mountain view in the morning. Reasonable breakfast spread too. "

"Fantastic place to stay! From the moment we arrived we felt very well cared for. The room(s) were spotless and in beautiful shape. The soaking tub in the room was a real treat that we took advantage of. And the meals were phenomenal!"

"The staff are super friendly, the location is good and within walking distance to all of the sites in Takachiho I wanted to see, the room was comfortable and I am very pleased with my stay!"

"This is a new hotel with many nice modern features. It is adjacent to Aso train terminal. Staff are very friendly and helpful. There is a local farmers market and Lawson close by within easy walking distance. Very pleased with our stay here!"

"Beautiful, tranquil property with an excellent dinner and star observatory show "

"Clean and quiet "

"This was advertised as having a kitchen. Kitchen facilities are in another building that are communal. The other option is to rent a gas burner. Everything is extra (e.g. trash, gas burner). Heater for room kept turning off. Barely enough space for 3 futons. Japanese communal bathrooms near bungalows, western style in main building. We only stayed one of the two nights booked even though we did not get a refund."

"This is what hotels should be. Clean, fun, and affordable. It’s perfect for the value. Best hotel in Kumamoto Prefecture"

"I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced. "