This is probably the cleanest property we’ve ever rented. Also one of the most scenic. The balcony was lovely- great sunset views. The kitchen is well equipped and there is plenty of seating in the living area. Two of the bedrooms are very spacious, the third is nice for a couple, and the fourth is smaller with no window, a great kids room maybe? We appreciated that all of the rooms had a private bathroom- a real luxury. Nelly, the property manager, was always quick to respond to my emails or text questions. When there was a mix-up getting our bracelets at Vidanta, she spoke by phone with the concierge there, as well as with me to resolve the issue. (Note: bring ID and a small extra fee to pick up the Vidanta bracelets. Definitely worthwhile). The staff who work at Mayan Island clearly have guest safety in mind. There is a gate to enter the grounds and an attendant at the building entrance, who kindly called taxis for our excursions. That said, we walked all over the neighborhood, to restaurants, the nearby farmers market, and convenience stores and we felt as safe as we do in any city/ town. We booked the airport transfer through Nelly, with 6 adults and golf and scuba gear, a pre-arranged van was a real help. The condo pool area was relaxing and we never had a problem getting chairs or umbrellas, appreciated the snack/bar too. We would happily stay here again! An all-around great experience!