Novazza Vacations from ￥141,130

The room was missing a kettle and tea. Also some of the plugs were coming off the wall. The walls are soo thin that you can hear your neighbours every time they talk

The beds are quite uncomfortable and it was really cold. They told me legally they couldn’t turn on the heat.

Good location walking distance to Piazza Duomo. Hotel is nice and clean except you can hear the rush of flowing water from the wall. Good breakfast in their restaurant located on the top floor with excellent views. Staff was helpful except during check in when I mentioned that I have Expedia VIP status, they kind of just laughed and said “Ok, so?” I told them I’m supposed to mention it when I check in. Anyway, I asked again later on in the day and I was told to just pick a bottle of wine or prosecco from the mini fridge. There were no wines in the fridge. There was a small bottle of Prosecco so I just didn’t bother at all.

The hotel is conveniently located. The rooms were clean and comfortable. The staff were very helpful.

Our room was spacious and clean. Some new gadgets are missing,, no everyday iron.. the hairdryer was weak.. We couldn’t find the front desk extension on the room phone. it wasn’t zero! Breakfast was excellent.